FAQ

Where do you ship to?

Everywhere. Seriously. We print and ship worldwide. No matter where you are, the mug will find you.

How long does delivery take?

Typically 3-5 business days, depending on your location. You’ll receive a tracking email once your order is on its way.

What are the mugs made of?

Ceramic 11oz mugs. Dishwasher and microwave safe. High quality print on both sides. Built for daily use and maximum impact.

Can I design my own mug?

Yes! We offer a personalisation option. Head to the Personalize page and let us know what you want it to say. The mug will do the rest.

What if something goes wrong with my order?

Submit a ticket. Just kidding — reach out to us via the Contact page and we’ll sort it out.

Can I return or exchange my mug?

Because our mugs are printed on demand, we don’t accept returns unless the product arrives damaged or defective. If that happens, contact us and we’ll make it right.

Is the print on both sides?

Yes. That’s the whole point. The front says one thing. You turn it. The back says the rest. Let The Mug Talk.